Refund policy
At BA Virtual Solutions, every product is a digital item — Notion templates, e-books, and printable resources delivered instantly after purchase. Because our products are downloadable and accessible immediately, all sales are final and we do not offer refunds once a product has been delivered or accessed.
We know buying digital products sight-unseen takes trust, so we want you to feel confident before you buy. Each product page describes exactly what's included. If you have any questions about a product before purchasing, email us at bvs53824083@gmail.com and we'll gladly help.
That said, we want you to have a good experience. We'll happily make things right in cases such as:
You were charged but did not receive access to your product.
You were accidentally charged twice for the same item.
The product file is faulty, corrupted, or significantly not as described, and we're unable to resolve the issue.
If any of these apply, contact us at bvs53824083@gmail.com within 14 days of your purchase with your order number, and we'll work with you to fix the problem or issue a refund where appropriate.
Questions about this policy? Reach us anytime at bvs53824083@gmail.com.